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Agentic Experience Designer

Designing human oversight, trust, and evaluation for AI that acts across steps, tools, and time.

17 Courses
View all Career PathsFree to start · Pro $40/mo or $300/yr

FROM YOUR FIRST LESSON TO A CREDENTIAL A HUMAN SIGNED

STARTOne free CourseIntroduction to UX Design is free on any account. No card, no trial clock.
PRACTISE6 Missions, 17 CoursesEach Mission unlocks the next, and each one ends in practice you actually produce.
BUILDYour first ProjectThe Small Project is self-assessed. Real work, but nobody has verified it yet.
HUMAN REVIEWA mentor scores your workFrom Medium Project 1 onward a person reads your submission and scores each Domain against a rubric. This is where gold starts.
CREDENTIAL8 Domains verified4 mentor approvals and a defended Capstone produce a publicly verifiable Professional Credential.

GOLD FAMILY = HUMAN OVERSIGHT → VERIFIED EVIDENCE

Professional outcome

Graduate able to discover agentic opportunities, architect multi-step agent workflows, design sustained human oversight and delegation, evaluate and observe agentic systems in production, and govern them responsibly at scale, with a mentor-reviewed portfolio and a MasarUX Professional Credential.

Missions
6
Formal Projects
4
Domains required
8
Courses
17

Mission sequence

The ordered Missions this Career Path is built from — each names its Courses, its practical outcome, and whether it ends in a mentor-reviewed Formal Project.

  1. From AI Products to Agentic SystemsEstablish the AI/product foundations required before agentic workflow design — opportunity framing/feasibility judgment and prompt/context design, both reused directly from AI Product Designer.
    Mission outcome

    A working foundation in AI product opportunity and prompt/context judgment applied consistently across every later Mission.

  2. Discovering Agentic OpportunitiesApply journey/JTBD mapping and service-blueprint thinking to a real multi-step workflow, then judge which of its steps are genuine delegation candidates for an AI agent — versus which must stay deterministic or human-owned.Formal Project
    Mission outcome

    The Agentic Opportunity Map and Workflow Blueprint Formal Project.

  3. Designing Agent WorkflowsBuild on bounded-autonomy permission canon, state-machine fundamentals, and behavioral-spec fundamentals to architect a real multi-step agent workflow — instructions, tool scoping, and orchestration patterns an engineering team can implement from.
    Mission outcome

    A complete, engineering-ready agent workflow specification. No Formal Project of its own — its Practice Task, together with Mission 2's, feeds Case Study 3.

  4. Human Oversight and Multi-Agent CoordinationExtend enterprise interface patterns into sustained human-oversight design — autonomy levels, interruption timing, supervision surfaces — then design the current, evolving practice of multi-agent handoff, roles, and conflict handling.Formal Project
    Mission outcome

    The Agent Workflow With Sustained Human Oversight Formal Project and Case Study 1 — Agent Workflow With Sustained Human Oversight.

  5. Evaluating Agentic WorkflowsBuild on basic metric frameworks and single-AI-experience evaluation fundamentals to evaluate and observe multi-step agentic workflows — run/trace analysis, oversight burden, recovery quality, and launch evidence.Formal Project
    Mission outcome

    The Agentic Workflow Evaluation and Observability Report Formal Project and Case Study 2 — Evaluating an Agentic Workflow.

  6. Governance, Launch, and CapstoneExtend single-product AI governance into governance across multiple deployed agents/workflows at scale — identity, ownership, auditability, incident response — then integrate opportunity through workflow architecture, oversight, evaluation, and governance into one end-to-end capstone launch.Formal Project
    Mission outcome

    The End-to-End Agentic Experience Capstone Formal Project and the Agentic Experience Designer Professional Credential.

Formal Projects

The mentor-reviewed milestones submitted while progressing through this Career Path's Missions.

Agentic Opportunity Map and Workflow Blueprint

Decompose a real or realistic multi-step workflow into its individual steps, judge each step's delegation candidacy for an AI agent, and produce a research-backed agentic opportunity brief — including explicit do-not-automate decisions, not a blanket automation pitch.

Mentor-reviewedUp to 2 revisions~18h of learner effort
SCENARIO

A team believes an AI agent could take over a multi-step workflow, but has not yet decomposed the workflow or judged which of its steps are genuinely safe, reversible, and verifiable enough to delegate.

REQUIRED DELIVERABLES
  • Current-state workflow blueprint
  • Step-by-step workflow decomposition
  • Delegation-candidacy analysis per step
  • Autonomy-level recommendations
  • Explicit do-not-automate decisions
  • Agentic opportunity brief
DOMAINS THIS PROJECT ASSESSES
  • Research & Discovery
  • Structure & Flow
  • Professional Practice
  • Accessibility & Inclusive Design
REVIEW PROCESS
  1. Submitted
  2. In mentor review
  3. Reviewed
  4. Evidence accepted

§ 03

Professional Competency Domains

The 8 mentor-verified Domains shared by every MasarUX Career Path — this path develops toward all of them.

  • Research & Discovery

    EVIDENCE NEEDED

    Planning and running ethical user research, then turning raw observations into evidence a team can act on.

  • Structure & Flow

    EVIDENCE NEEDED

    Organizing content and interactions so a product is findable, predictable, and logically connected end to end.

  • Interaction Design

    EVIDENCE NEEDED

    Designing affordances, component states, forms, and motion that behave predictably under real conditions.

  • Visual & Systems Design

    EVIDENCE NEEDED

    Applying typography, color, and hierarchy as a coherent, documented, reusable design system rather than one-off screens.

  • High-Fidelity & Prototyping

    EVIDENCE NEEDED

    Building realistic, interactive, testable prototypes across web and mobile, structured for real design workflows.

  • Accessibility & Inclusive Design

    EVIDENCE NEEDED

    Designing for vision, motor, hearing, and cognitive differences, and checking real conformance against WCAG.

  • Testing & Validation

    EVIDENCE NEEDED

    Evaluating designs through heuristic review and moderated usability testing, and turning findings into prioritized action.

  • Professional Practice

    EVIDENCE NEEDED

    Writing for real interfaces, collaborating with product and engineering, and handing off work that survives development.

Path-Specific Skills

Curriculum-design skills specific to this Career Path, in addition to the 8 shared Domains above.

  • Agentic Opportunity Framing

    Decomposing a real multi-step workflow and judging, step by step, which parts are genuine delegation candidates for an AI agent versus which must stay deterministic or human-owned.

  • Agent Workflow Specification

    Architecting a multi-step agent workflow — role-scoped instructions, callable-tool scoping, and orchestration patterns (sequential, parallel, conditional, checkpoint) — to an engineering-ready specification.

  • Tool and Permission Experience Design

    Designing what tools an agent may call, under what scope, and how that permission surface is presented so a human can understand and adjust it before and during a run.

  • Human Oversight and Delegation Design

    Designing sustained delegation relationships — autonomy-level fit, interruption timing, layered progress, run contracts, and supervision surfaces for hours- or days-long agent runs.

  • Multi-Agent Coordination Design

    Judging when multiple agents are genuinely justified, defining role boundaries and responsibility, and designing transparent, attributable handoff between agents.

  • Agentic Workflow Evaluation

    Evaluating a multi-step agentic workflow with run/trace-level evidence — step-level failure, tool-selection quality, oversight burden, recovery quality, and a severity-ranked, evidence-backed launch recommendation.

  • Agentic Governance and Launch Readiness

    Governing multiple deployed agents/workflows responsibly at scale — identity, ownership, auditability, permission scaling, version/change management, and incident/kill/rollback readiness.

§ 04

Agentic Experience Designer Professional Credential

Issued only when 4 mentor-reviewed Formal Projects are approved, all 8 Skill Domains reach Practiced or above, and the Capstone Viva is passed.

8 Domains required4 mentor approvals requiredCapstone Viva required
Course Certificate

Confirms you completed a single Course — its Lessons, Quizzes, and Exams.

Career Path Professional Credential

Issued only after a mentor verifies all eight Skill Domains through reviewed Formal Projects — including a defended Capstone.

§ 05

Course sequence

The ordered Courses this Career Path's Missions are built from.

17 required · 0 electives
  1. AI Product Opportunity Framing and FeasibilityFrom AI Products to Agentic SystemsBeginnerPRO
  2. Prompt and Context Design for AI ProductsFrom AI Products to Agentic SystemsBeginnerPRO
  3. Personas, Journey Maps, and Jobs to Be DoneDiscovering Agentic OpportunitiesIntermediatePRO
  4. Service Design and Complex Product EcosystemsDiscovering Agentic OpportunitiesAdvancedPRO
  5. Agentic Opportunity Discovery and Workflow MappingDiscovering Agentic OpportunitiesBeginnerPRO
  6. Agentic UX: Goals, Tools, Permissions, and Human ControlDesigning Agent WorkflowsIntermediatePRO
  7. Interaction Design in Depth: Forms, States, and MotionDesigning Agent WorkflowsIntermediatePRO
  8. Agent Workflow Architecture: Instructions, Tools, and Orchestration DesignDesigning Agent WorkflowsIntermediatePRO
  9. Lean UX: Collaborating with Product and EngineeringDesigning Agent WorkflowsIntermediatePRO
  10. Designing Complex and Data-Dense ApplicationsHuman Oversight and Multi-Agent CoordinationAdvancedPRO
  11. Human-Agent Collaboration: Autonomy, Initiative, and OversightHuman Oversight and Multi-Agent CoordinationIntermediatePRO
  12. Multi-Agent Collaboration and Handoff DesignHuman Oversight and Multi-Agent CoordinationIntermediatePRO
  13. Data-Informed Design and UX MetricsEvaluating Agentic WorkflowsIntermediatePRO
  14. Evaluating AI Experiences: Quality, Trust, Safety, and MetricsEvaluating Agentic WorkflowsAdvancedPRO
  15. Evaluating and Observing Agentic WorkflowsEvaluating Agentic WorkflowsAdvancedPRO
  16. AI Product Strategy, Governance, and Launch ReadinessGovernance, Launch, and CapstoneAdvancedPRO
  17. Agentic Governance, Identity, and Launch at ScaleGovernance, Launch, and CapstoneAdvancedPRO