- Check your spam or junk folder, and any promotions tab.
- Check the address you actually entered, character by character. A single wrong character sends a real code to a real address that is not yours.
- Wait a minute. Delivery is usually immediate but is not instantaneous under load.
- If more than 10 minutes have passed, request a new code. The old one has expired and will not work no matter how carefully you type it.
- When a new code arrives, use the newest one. An older code from the same session is no longer the valid one.
If you entered the wrong address
Start again with the correct address. Do not keep requesting codes for the wrong one — nothing will arrive, because the code is being delivered correctly to somewhere else.
If your address is correct, the code still does not arrive after several minutes, and it is not in spam, contact support with the exact address you used.
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