Signing up
On the sign-in page, under "New to MasarUX?", you can create an account two ways: Continue with Google, or Create an account with email — any email address you can open, including a work or university address, with a password of at least 8 characters. Both give you the same account on the Free plan, with the same access. A Google account is not required.
Verifying your email
- After you choose Create account (or sign in with your email and password), we email you a six-digit code.
- Open the email we send and read the verification code. Check your spam folder if it is not in your inbox.
- Enter the code on the confirmation screen. The code is valid for 10 minutes. A new email account is created only after this step.
If the code expires before you use it, request a new one — an expired code cannot be made to work again, and entering it repeatedly will not help.
The two onboarding questions
After your first sign-in you are asked about your current design experience and what you want to achieve. These answers shape what is recommended to you. They do not lock you into anything, they do not restrict any Course, and you are never prevented from starting something because of how you answered.
If your account is suspended
A suspended account is refused at sign-in, with Google and with email alike. Suspension is an administrative action under the Terms of Service; contact support if you believe it was applied in error.
Open this in MasarUX
Related articles
- Your verification code has not arrivedCodes last 10 minutes. Work through these before requesting a fourth one.
- You cannot sign inWrong method, forgotten password, or a suspended account — and how to tell them apart.
- Your first weekA concrete starting sequence using the first free foundational Course, with nothing to pay first.
Still need help?
If this did not answer your question, the FAQ covers the shortest answers and our support team reads every message.