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MasarUX
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uxr-i01MasarUX ProIntermediate

User Interviewing and Research Moderation

Conduct rigorous, ethical one-on-one UX Research interviews: choose the right method, build and pilot an interview guide, moderate rapport, consent, probing, and difficult sessions with skill, and produce a bias-aware, analysis-ready handoff.

20 hours (approximately)3 Levels · 30 Lessons
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By the end of this Course, you can plan and moderate a professional UX Research interview: choose the method, build and pilot a guide, open with rapport and consent, probe and listen without leading or bias, adapt to difficult or remote sessions, manage note-takers and observers, and hand off a bias-aware, analysis-ready session record.

01Choose interviews over other methods, structure a guide, and write neutral, open-ended questions
02Open a session, build rapport, establish consent, and manage flow across warm-up, core, and closing phases
03Probe without leading, listen actively, and handle silence, contradictions, and difficult participants
04Moderate remotely, manage note-takers and observers, and close a session professionally
05Recognize and control moderator and confirmation bias, handle sensitive topics, and hand off analysis-ready evidence
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Curriculum

3 Levels · 30 Lessons

Assessment

Each Lesson may include a Quiz

Each Level may include an Exam

Completion requirements

Complete the available Lessons

Pass all configured Quizzes and Exams

Locked activities open only after their prerequisites are met

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Course Skills7 Course Skills
Bias Mitigation in Research
Interview Guide Design
Interview Moderation
Probing and Active Listening
Qualitative Evidence Assessment
Remote Research Moderation
Research Consent and Ethics
Related Competency Domains
Research & Discovery
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Career Path relationship
UX Researcher

Completed Course progress automatically counts toward the Career Path when this Course belongs to a Mission.

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What You'll Gain
  • Builds one practiced interview guide and moderation skill set across 30 bilingual Lessons
  • Keeps every technique tied to a real UX research decision, not generic conversation skills
  • Separates confident interpretation from actual session evidence at every step
  • Uses scenario-based assessments to rehearse real moderator judgment calls
Who Is This Course For?
  • Aspiring UX Researchers building core interview moderation skills
  • UX practitioners who conduct or observe user interviews as part of their work
  • Research Operations partners supporting bilingual, accessible, remote-friendly studies
  • Product and design teams who want to interpret interview findings responsibly
Course Features
  • 3 progressive Levels and 30 substantive bilingual Lessons
  • 30 Lesson Quizzes with 10 scenario-based questions each
  • 3 Level Exams with 15 transfer questions each
  • One structurally validated Practice Task producing an interview guide and a bias self-critique
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Course Completion Certificate

Awarded after the Course's configured completion requirements are met.